78 Miles

[madmaxx]

Repairing an item which did not perform to expectations is not stepping up it is meeting expectations. As far as a complex electrical car, if the ability to build was not present the order should not have been accepted. John did not know what was or was not doable but at minimuim he should have been informed in the end this could be similiar to back surgery and asked if he wanted to continue. Temp tags are always available, I have driven 1100 miles in one day.

Originally Posted by Vossperf.com

Okay, my turn - First off, I am Erick of Voss Performance, been in business for 11 years, one of the oldest installers of Superformance cars, with over 200 Mark III installations, known Lance Stander for the past 11 years, authorized Roush installer and warranty facility. This is not my first Rodeo. I do sympathize with John regarding his situation. I was in San Francisco delivering another car when this happened. I told John to put it on a tow truck and we would cover it. That is what happened. Due to the fact that there was no registration or insurance on the vehicle it was tricky to test drive. Breaking a car in on a dyno is not optimal. However, it could have been test driven for 100 miles and had a failure at a 101. These things happen. That is why you deal with reputable companies, like Voss Performance, Roush Performance, Superformance, and Bowler, because they step up not out. This is a complex mechanical and electrical Cobra, not your every day components. John wanted a unique cobra, with power steering, a big 511 IR motor, electronic automatic transmission. Any costs incurred in repairing the vehicle according to the failure, Roush and Bowler will step up and cover it. We are a 4,000 sqft climate controlled facility, if you would like to know more about us visit our website Voss Performance - US.

[patrickt]

I think Erick's going to make it right, and I bet it turns out to be less of a deal than it appeared. And I'm sure TinMan is glad he didn't line up five partners from CravathSwaine and start the stone throwing. Granted, that would have been fun to watch as well.