Not Ranked
Skype is like every other free/cheap service run by and for the techie grad student crowd still hanging around in their U sweatshirts and complaining that anything costs them money. In other words, it works well enough to please the crowd that wants the service but doesn't want to have to pay for it, and will put up with flaky and erratic service instead while congratulating themselves on being so smart as to make an end run on Big _____.
I would caution very strongly against making it one's primary phone service.
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