[stephen low]

No Gregg keep the standards up we don't need more backsliders out there.

And do chase Shannons cause you know that until they process the value increase, should you have a bingle in the meantime, they'll angle for your current lesser contract value and you don't want to be under insured.

Having had to go the repair route I have had no issue with how Shannons behaved so I'm very pleased in that respect.

Particularly as the repair quote was done and dusted on the body and chassis when we discovered the damaged engine issue and they accepted the repair bills on the motor too.

I got the impression my total repair bill started to come close to decision point of write off value, this only because my car wasn't painted and I hadn't factored this value on the insurance then.

I've also had numerous yachts insured over the years and I have had claim woes from some on the few damage claims I've had to make, mainly with the non-marine specialist insurers.

It does boil down to the quality of staff servicing you.

So back to where I began, don't drop your standards Gregg!