Not Ranked
I would contact them in writing, Email should do. do not give them a phone number in hopes they respond in writing. Once they deny you and you have written proof I would contact them again and tell them you will be contacting your states attorney general. Just state the facts. Not having a usable mirror is a safety hazard, I sure would hate to see you get hurt do to safety concerns of your new car. I'm sure a lawyer would be all over them.
Bottom line you could be a bigger prick then they ever could.
Car4jim is right,
"Seems like a missed opportunity for SPF to provide some reasonable customer satisfaction to develop a loyal customer! I hope nothing big goes wrong!"
Ya think Toyota told customers, "sorry your warranty is up!"
Last edited by Ralphy; 03-29-2010 at 11:25 PM..
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