Quote:
Originally Posted by jhv48
Maybe I'm wrong here, but everyone jumped on this guy's wagon UNTIL they found out that it was Keith Craft that was the retailer.
Now those supporters are jumping ship like a bunch of wharf rats on a sinking boat.
The original complaint seems valid to me. Keith's remarks make sense too. The head, according to Keith, will work just fine and he will stand behind any engine damage should it fail.
However, that is not good enough for the customer. Don't think it would be good enough for me either, but that's just me.
They both have time and $$$ invested here. Take the money and return the heads and call it a draw. My impression is that the customer expected more than he actually got. So, return them and move on. Both of you!
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Thanks Jim
And I have moved on. I didn't want to give the heads back to keith at a $400 loss, so I invested another $750 to get the heads in better condition where I was comfortable putting them on my engine. I figured I would have to spend $500 in machining or so on a NIB set of heads, not to mention further delays, anyway. I saw it as wash and decided it would just be faster to add a little more money to these heads instead of buying and machining a NIB set of heads. Besides, they are date code matched to my origional block, crank and carbs. Plus they fit my "origionalitly" build plan.
Everyone asked me to post this vendors name and ,as you say, jumped on the band wagon and agreed that I had a viable complaint. Yet I refused to post his name and I didn't for the longest time to allow Keith and myself the time to work this out. We agreed for the $300 refund and new valves and I still didn't post his name.
Must I point out that Keith outed himself? I was happy and waiting for the $300 refund and new set of valves, but he never sent those.
AND I STILL didn't post his name!