View Single Post
  #50 (permalink)  
Old 06-21-2010, 07:10 PM
Wazza's Avatar
Wazza Wazza is offline
CC Member
Visit my Photo Gallery

 
Join Date: Nov 2006
Location: Gold Coast Queensland, QLD
Cobra Make, Engine: Harrison#97 LS7 / T56
Posts: 1,681
Not Ranked     
Default

Hi Paula,

Very sorry to hear about Enzo...

I had no idea that he was ill and I'm sorry to cause you any upset.

Believe me , I know how health is the most important thing in life, and I sincerely hope all goes well for you both.

I didn't mean to upset anybody, but felt it was important to at least write and voice my disapproval of being charged U.S.$130-00 , for the freight on three small items that could have been air-mailed by U.S.Mail, arrived in 3-5 days, and cost U.S.$28-50.

I've always been very happy with your excellent service, but it was upsetting to see this small purchase grow from U.S.$120-00 out to $U.S.$250-00 Including Postage .

When I wrote to you by e-mail, I had no idea that it wasn't you who would be handling this, and so after making it clear that I thought I was being overcharged by using my remaining $130-00 up in "Freight costs", I was surprised to only get the full e-mail reply of
"Sir you request air freight"...and no further explanation.

That is when I pointed out that the U.S. Mail will Air mail these items for the smaller price, I know you guys didn't "Take" my money, but I thought it could have been handled a bit better.

In any case..

I think we can move on, and if possible in future, I'd rather keep these discussions between ourselves rather than having to sort it all out on the forum.

Regards,
Warren.
Reply With Quote