Quote:
Originally Posted by tcrist
Ok, your are correct, if you quoted it like the customer had no automotive experience at all.
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I think you'd have to do it that way. Even those of us who are "pretty good" would still slow the process down and need to be double checked. I can hear it now
"Pat, are you finished torquing those head bolts? You did it in three increments, right? And in the correct pattern? Uhhh, I better double check you just to be sure...." 