[khansmith]

Well I bought a Rotary Revolution lift from First Choice Automotive Equipment with a 5000 lbs lift for between the rails. I thought I would write about my experience:

Good:
-Installation guys were great. Fast, courteous and respectful.
-Equipment is much nicer than the greg smith set up I had (which is still a great lift)

Bad:
-I paid for my lift in full 2 months before delivery and when they came to deliver the lift, they asked me for full payment again...had to spend 60 minutes proving I paid!
-The 5000lbs lift for between the rails was not available for delivery (quality issue or something) and I had to take off a second day of work for delivery...which didn't happen for a few weeks more.
- When they came to deliver the second lift accessory, they said I owed them $800! I went through the paper work drill again and they discovered that they had a math problem in the excel worksheet that drives their price quote sheet and that it didn't add in the cost of the 5000lbs lift. This would have changed my decision making at the time if I had known this!
- I then give them my AMEX to pay...they take it....call back again and let me know they only take Visa....I give them my visa number....they call back again and let me know that yes they do take AMEX and that the extra $$$ will be charged to my AMEX
- Only compensation I get from them is a free lift inspection.

Thanks,
Khan