Quote:
Originally Posted by james911pro
David Thanks for taking the time to consult here. I have received very good tech support from Mark Yagelo.He is VERY patient and VERY knowledgeable regarding engines, he is hard to get a hold of but once you get him on the phone he always takes all the time you need and ensures that he has answered all your questions before he hangs up. I do not know Bob Corn but I would like to try to contact him regarding my issue.
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I am just throwing my two cents in. When I worked at Roush I sat across the aisle from Mark. He is a great guy and has been at Roush a very long time. He has been there probably over 25 years. Mark is probably trying his best but from my experience at Roush, he still has to answer to his bosses.
Just so you know, Bob Corn is the CEO of Roush and I would suggest you don't contact him. He is a very nice guy and would probably take your call but he is extremely busy running the race teams and other things. They have people in charge of the crate engine program and Mark is one of them. It is better to work through the proper channels.
As someone that sells products and services, I have to agree with Jamo and say you have to draw the line in the sand.
Regards,
Ryan Hubbard