[Don]

Regarding replacement or used parts, correct or ?

If sourced as new or used, parts manufactured from other than OEM supplier or purchased from a non USA supplier, the quality, fit, thickness of metal etc., is and/or may not be the same quality as the original parts. Bought a non OEM replacement panel for a truck, the cost to fit exceeded the additional cost of the OEM part. Would not want used electronic parts, such as in air bags.

" The repairs are guaranteed for the life of the car so if there is ever a problem in the future, it will be remedied at no expense to you."

Every insurance company, without exception, will guarantee used parts for the life of the car and no hassle, especially after the owner selects the repair shop and did not use the repair shop suggested/recommended by the insurance company/adjustor ? Seems the out for the insurance company is the quality of work performed by the repair shop.