Quote:
Originally Posted by SunDude
I checked out your website and you have some neat designs, for sure. But I was disappointed to see that you're using UPS for shipments to Canada. You might want to consider giving customers the choice of U.S. Postal Service as well or instead.
I order many things from the U.S. but absolutely refuse to use UPS for delivery ever again. In my experience UPS likes to charge exorbitant, unjustified and unauthorized "customs brokerage fees" from its Canadian addressees. There were even a couple of class-action lawsuits against them up here in Canada, although I've no idea how they turned out. |
Hello SunDude
Thank you for the comments and your inputs, I appreciate.
You got me confused, so I went back to check and be sure of what the shipping options are for Canada. And it was confused, so here is the real deal:
We are only offering
USPS for Canada. We are NOT using UPS for our Canadian customers because and, as you said, they are kind of "reaping" the customer with their Brokerage fees. That said, I need to correct the shipping and return page.
You could check your shipping cost in the "View Cart" or at "Checkout". By selecting Canada as country, it will automatically select USPS.
Again thank you for your inputs.
Thank you
Patrick