Quote:
Originally Posted by Mark IV
Gee, do you think Tesla's PR firm had a hand in this? Just sayin'
BIG NEWS!!!! General Motors replaces loose radio tuning knob on Chevrolet Volt! Owner amazed! "Gee, I really didn't think they would stand behind the warranty" said owner Alfred E. Oldman. "I mean, isn't that just a marketing ploy?" Oldman asked the reporter from The Onion. Oldman proceeded to remark "It only took three weeks and four regional executives to sign off and here I am with a brand new knob on my radio. I mean, now I can get Rush without having to use the buttons or search feature. I guess Government Motors really is for the people." |
Your sarcasm is unwarranted. A dealer commenting on another dealer carries ZERO weight for me. You will always stick up for your brethren.
I live in an area where I PERSONALLY see the Tesla employees rushing out to help owners, when needed. In fact, I have a few neighbors with actual first hand stories of their top notch customer service. Not only with their first car, their Roadster, but the new Sedan too.
I used them as JUST ONE example of great customer service and the OP wrote about a CSX dealer with poor customer service.