[jhv48]

Why not give him the chance to make it right and then rake him over the coals if he fails to perform in a timely manner.

I bet if you kept us all apprised of his progress, it would speed up its completion.
KC sells a bunch of engines to people just like us and I'm sure he wants this problem resolved as much as you do. If you give him the chance and he fails to perform, then we'll all jump onto your bandwagon.

As it stands right now, I can see both sides and don't think either side is completely right or wrong.

Just more of my own opinions. And we all know what they smell like!