Maybe Pace should employ a junior or trainee, whose role is ONLY to provide daily to weekly updates via email, photographs and phone calls to waiting clients. This would be a way to free up Craig and Warren's time and give the clients a contact point who chase up all concerns, pictures and updates.
This would fix the majority of concerns that have been raised here with Pace and take some pressure of them so they can concentrate on what they do best - building cars
Just a thought......
I, like many others, have identified that the Pace product is the one to have if building a car. However I have ruled out a Pace build at this time due to the numerous client concerns here which all centre around the one issue of communication once you have dropped the $$$ for a build.
I have decided that the easier and safer option at this time is to buy a good example.