FinishLine's Facebook page appears to be very quiet, with the last post from January 2018. Their Twitter account has nothing since 2014.
No guarantee you'll get a response, but here's their contact information from
https://www.finishlineaccessories.com/t-contact.aspx
Finish Line Accessories
1300 Galaxy Way Suite 15
Concord CA. 94520
(925) 849-6331
sales@finishlineaccessories.com
For Technical Support,
please contact us at:
tech@finishlineaccessories.com