View Single Post
  #2 (permalink)  
Old 01-29-2021, 01:32 PM
eschaider's Avatar
eschaider eschaider is offline
CC Member
Visit my Photo Gallery

 
Join Date: Feb 2006
Location: Gilroy, CA
Cobra Make, Engine: SPF 2291, Whipple Blown & Injected 4V ModMotor
Posts: 2,741
Not Ranked     
Default

Jeff, their website they have does not offer any insights into the tuning software, it's capabilities, the fueling model(s) they use / support and a wide range of other good to know before purchasing information.

The website does indicate they have disconnected their phones so they do not have to actually talk with their customers. All communication needs to be by email. Supporting product pages for items like coils provide no factual product data (like spark energy at the plug, dwell window etc) to help you decide upon / select the best product for your build.

There seems to be a troubling arrogance they display in their customer solicitation and support and this is presale. These types of providers usually only get worse in the after sale space, when you need help.

I would sell the system for whatever you can get for it and replace it with a product from a more customer and customer service focussed firm.


Ed
__________________


Help them do what they would have done if they had known what they could do.

Last edited by eschaider; 01-29-2021 at 01:36 PM.. Reason: Spelling & Grammarp
Reply With Quote