[Doug Axelrod]

Agree wholeheartedly.
I'd add just a couple of things. First, Eric doesn't go with fads, he goes with what works. He'll check out new technology--I've seen him do it and change--but not for the sake of changing. Second, he stands by his work and makes things right even if it's not his fault. Means a lot, particularly for a non-mechanical type like me. And finally, he's interested in what makes YOU happy, not what what makes HIM happy. That's what sold me in the first place--having done ALL the homework I could, he crafted an engine that made me happy.
Scratch that, make that VERY happy.