Allan,
I would add:
We did not even sell the car to the customer of whom you refer. We sold it to another customer who in turn sold it to the present customer. Our earliest records show the sale to have take place well over 5 years ago.
Even so, 5 years later--and to a customer who was not our own--we immediately took steps to replace the part. In my opinion, this is one sign of a quality company.
Tony,
I am pleased you are now happy with your car. I hope you have a million miles of smiles in your car.
David
