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Originally Posted by Excaliber
Barry, I find it interesting that you offer a lifetime warranty on your "Survival" brand cam shafts.
The industry has been experiencing a lot of flat tappet cam failures lately. Due to modern engine oils missing key ingredients and no doubt in some cases improper break-in procedures, etc.
Do you have specific instructions for your customers to follow when installing your cam? Have there been warranty issues you've had to deal with for cams?
I see the warranty is not valid under 'racing' conditions, which is typical for all manufacturers.
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My conditions are what everybody else is coming around to. Rotella
oil, US made lifters, cam lube, EOS, no inners, and 2000RPM+ for 20-30 minutes. What I'm doing is giving a guarantee for 10 bucks - it only covers the cam and lifters - - but if you toast one you don't need to make excuses, or try to talk somebody into taking care of the problem. Just send the dead piece in and I'll ship another out. Everybody in the cam business is having issues - - some guys are trying to deny them or hide from them. I can tell you that my blanks do NOT come from the same primary supplier for Comp or Crane...