Not Ranked
Wow, Bill. I feel bad for this Mark guy, but in all honesty he doesn't have a snowball's chance in hell to gain restitution this deep in the campaign. Unless he has a documented Bill of Sale that lists ALL the attributes of what came on the car (thus, an audit trail of the missing parts), then he has no case. This is especially true if he bought the car unseen and it was purchased "as is."
I'm not questioning that you didn't do a thorough job giving the car the once over...I have no doubt that what you saw wasn't what Mark was delivered. But 16 months time raises a lot of questions in the court of public opinion, and I'm sure a judge and/or jury will see it the same way.
-Dean
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