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Originally Posted by Toby
I have read this thread with much interest! Let me give some insight to all concerned about these people (Keisler), I am not here to speak about Tremec transmissions one way or another, only Keislers reputation as I have experienced it.
They were extremely pleasant and confident in their abilities when they were taking my money, from that point on it was wrong parts and fiasco after fiasco right up until they tried to deny that they sold me a "kit". They continued their horrible customer service until I finally had to get nasty with them to get them to deliver what they promised.
I also have experience with their brand of "engineering". Which consisted of a halfassed attempt at a bearing spacer that truly was one step above bear skins and stone knives.
I will never under any circumstances purchase anything else from these people and encourage anyone to carry your business elsewhere.
Toby
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Toby:
I do remember working with you concerning the issues you encountered. We did make 2 mistakes regarding the flywheel which I took care of the same day it was brought to my attention. You were very pleasant on the phone and even said you understood, heck, I even overnighted one shipment on our dime just to help you out. Not once, were you nasty with me and for that I say thank you. I'm sorry you had some errors but I feel confident I took care of the issues in a timely fashion. We even talked about your kit car and my '90 LX at great length.
I'm sorry you have those feelings towards us but if I can do anything else for you, please don't hesitate to call me.
Richard
Tech Support
Keisler Engineering