Not to get too far off topic, but I can vouch for Doug (SPF dealer) and how well he stands behind his product. I'm third owner and he still took care of me as if I was the original one that bought the car from his dealership. That's service.
I do feel bad for those that receive less than stellar service. It does happen, even with Ford and Chevy dealerships. No company is perfect. Lance (new SPF owner) is really doing a lot to turn that around. But, like Rome, it won't be done in a day.
-Dean #747