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Old 01-11-2007, 04:24 PM
38talon 38talon is offline
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Join Date: May 2006
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First thanks to everyone for your replys
I'am, trying to explain a little deeper:
-I bought the car (green SPF with a 460) in May. We had a verbal agreement that they put shoulder harnesses in it because there were only lapbelts. They told me that the car was already shipped and that they had forgotten to put the seatbelts in. I thought ok can happen and asked them to send it to me so i can put them in myselve. Until NOW, after 9 MONTH i still have no seatbelts which were a verbal agreemant to buy the car.
-The car arrived after 4 month in germany and was trailored from the harbour to my shop to get the german tags. During that my mecanic told me that the left cylinderhead gasket is bad and the car is leaking water. Even I saw the water paddles under the car. D&M cant tell me that they didnt know about the problem before they sold it. The car had 2 more miles on it when it arrived in my shop in germany as it left D&M.
-Yes i have the phone records of how many times i called them and you dont want to know how expensive it was to call them every day. Well, the phone calls were pretty short because i always heard yeas we will ship the belts tomorrow or yes i will talk to the boss etc....bla bla.
-If you want names, i mostly talked to dave, who sold me the car but i also talked to mike jr. who seems to me to be the manager. result: see above bla bla.........
-Yes it was pre owned and i bought it unseen but i think that from a reputable company like D&M wants to be that you can expect a good running car. At least none with a cylinder head gasket blown and bolts in the driveshaft missing.
-The car had devinitely a front damage (very hard to see) It was professionally repaired and looks good and dosend bother me. What bothers me is that they ditnt tell me.
-After nine month with no reaction i really have no choice than to discuss that problem in public. Maybe D&M is a good company but with my deal i guess they thought well, i am so far away in gemany thet they just dont care. I lived in the US for 3 years and that is the worst experience i made with a US company so far. Unbelieable that they dont car about their customers after i send the money. I just want to let other people know about my expirience and i am happy to disscus every detail with D&M but for that they have to talk to me and not just say yes the belts are underway or yes i will talk to the boss next week.

Thanks for your patience
Greetings from the autobahn country
Steffen
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