Not Ranked
Feeling Your Pain
Uncle Todd,
I understand where you are coming from. My BDR dealer went out of business shortly after I bought the car. I have dropped thousands into my car since I took possession of a brand new #293, including a few things that would be considered Backdraft warranty items and the rest being things in the engine recommended by the BDR dealer. No upgrades -- just maintenance. I drive mine every day.
It's a matter of adjusting expectations. I do not expect BDR to be Ford or BMW. I have worked with small businesses all my life and it's a tough gig. Sometimes you don't get to all the phone calls. Sometimes you don't make everyone happy. I knew all this going in. So, when my clutch fails due to a poorly design actuator implementation, I pay for a local custom shop to put in something completely different, run new lines, install a new clutch. Sure I called BDR and was informed that the engine and tranny were my responsibility. I couldn't get accross that the clutch failed due to their design issues.
But, I fixed it and wrote it off as a lesson. If I'm buying a custom car from a small organization, there are risks. I am willing to absorb those risks. This way, I can enjoy the car. Further, you may call me naive, but I think all people are basically good. I think BDR is doing its best. When someone is doing their best, it's good enough for me -- even if it doesn't solve my problems.
Sorry about the lecture. I just didn't want you to think that it's been all smooth sailing for me. Just got mine out of the shop yesterday -- another $800 (engine, this time -- not BDR).
Yours truly,
Want1Bad
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Gregg
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