[hamster427]

Don, It seems you have such a perverse need to always be right that you would go to such lengths to concoct such a ridiculous story. For one, if I was to grind off the names and serial numbers, you would not be able to still conveniently read the name. For two, I wouldn't bring it to you in person so you could discover it with me right there. Oh that's right you had to go home and take a nap just before we got there. If I had a customer service issue such as this, I would have stayed to handle it in person to resovle it once and for all, no matter how tired I was. I tried to show Pete the spline issue, Pete replied "I don't want to get into that". (We brought both u-joints with) Bottom line is, we did not grind anything off the rack to try to cheat you. As far as cutting the rack off short, you don't even know what is suppose to be cut off because in your "World Class Manual" it says 7/8", not 3/4". This is what we cut and it fit fine.
There is no doubt in the past that you have helped out many people through customer service, but for us this is not the case. I had much better service with the old Classic Roadsters, but I know that is not the case for many people, but it was in mine. What I am saying is everybodies experiences are different, so in our case you are not the great savior. I will not in anyway shape or form recommend your company to anyone for any reason. Maybe you do not care, but you should.
We came up to your shop (4 hour round trip) to settle this like adults. You apparently prefer kindergarden playground rules. We know the truth, as do you. I am sorry this ended this way, but I am done with Classic Roadsters II. Any business in the future will be with your competitors.