[Don]

Bernie, use of the term egg shell white is appropriate. For those that have not personally seen Swain's coating the color is not a pure white, such as ceiling white.

" Textured " is a good way of describing the finish. Another difference compared to other coatings , Swain does not have a polished/buffed look such as found on stainless steel or aluminum.

I did not have any challenges when dealing with the Swain personnel, either in person or when obtaining by phone the info for packing and shipping the side pipes and dealt both times with the office staff. The turn time estimate was met.