David ~ I know exactly what you are saying........my mind set has been "if you want it done right...do it yourself". And although my business has trippled in the past several years, I still find myself trying to do it all.
If we want to keep our valuable customers, we need to delegate some of the responsibilities of the day to day operations.......if we do not, we stand to lose those customer's that have made our business's what they are today.
If I could only clone myself........it would solve many problems
Take care and thank you for an awesome car,