Wes,
The claims adjuster that was so nasty to me was sent up here from Southern Calif. and he was mad because he had to be away from home. We don't have many big snows like that year and as a result they had so many claims that the few adjusters here couldn't begin to cover them all. After my complaint and a few others, they sent that adjuster back with my agent calling the office he worked out of and telling them about the problems he had caused here. I doubt if they said anything to him about it, but he wasn't trying to save the Insurance Company money, he was just ticked off at being sent up here and told us so over and over. With any luck I won't ever have to turn in another claim.
Ron