Not Ranked
I agree completely and couldn't resist chiming in myself.
What does a potential customer look for in a business?
Honesty - Everyone I met was flat-out honest. Period.
Quality - I spoke with several of Bill and Susan's customers before visiting Southern Automotive. Saying that they were "satisfied" with the quality that they recieved would be a gross understatement.
Service - One person I know had a very simple problem with a motor (nothing serious). How did Bill handle it? Well, he and Lewis packed up some tools and drove about two hours to the customer's house to fix the car right there in the garage. The cost: nothing (covered under warranty). When's the last time the Ford dealer down the road sent someone to your home? Yea, that's what I thought.
Knowledge - The guy's been building and/or racing these engines for more than 30 years. The company has been in business for more than 18 years. That pretty much says enough.
I could go on and on, but I think you get the point. I don't get paid for any of this. I'm just a guy who's happy with the engine builder he chose. Anyone who would like to speak with me at length about my experiences with Southern Automotive can feel free to email me and I will provide them with a number to reach me.
Keith
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Keith 
Former Unique owner.
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