Not Ranked
I had a similar situation with motel reservations at a different event . After no resolution, I contacted the location's Chamber of Commerce which acted as an intermediary on my behalf and the issue was resolved.
The Chamber had a vested interest and did not want the locale to get a bad reputation for future visitors.
The Better Business Bureau is another option
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2014 Porsche Cayman S, 2014 M-B CLA 45 AMG,
Unkown:"Their sweet lines all but take my breath away, and I desire them as much for their beauty as for their use "
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