Quote:
Originally Posted by Garage10
Since we are talking about a company here is my opinion. I have wcc and have found Vern to be fair. He is very busy and is a bit slow to get parts to you sometimes (mostly due to his suppliers) slow to get back to you through e-mail or phone but as i said he is extremely busy. I believe he delivers all his cars personally which takes alot of time. He delivered mine quickly and at a more than fair price. I recently had a part malfunction and he sent me a new one right away. I must admit that Vern is a little eccentric and you don't want to p#$$ him off or you won't get good response or service (much like anyone) you must be very patient or don't deal with him.
Just my 2Cents
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Maybe because you are in Canada and CAN do something about it?
The Cobra history is littered with shady characters, failed businesses, and people who don't know how to run a business or deal with customer service. Sounds like just another one to add to the heap.