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Old 03-05-2009, 07:48 AM
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4RE KLR 4RE KLR is offline
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Location: Neverland, TX
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AMX is over rated.

They could care less about their long time customers.

They charge the merchants MUCH more fees than Visa or MC does just for the merchant to accept their cards.

They have piss poor customer service, and as far as I am concerned always have.

They change the due dates and send their customers notices in 2 font so they can't read it with a frigging microscope. Then they charge them the late fees.

They lower the customers credit limit on those types of cards AFTER the account is charged up and the customers have used it and carry a balance (one some cards you can carry a balance). Then they charge them an over limit fee.

They raise your interest rate and if you don't like it you can leave. This will lower your credit score for moving a balance from one CC to another.

They are paying some customers to move the account because it is cheaper than the collection expense.

They have agreed to forgive some balances in workout situations for some customers to """show good faith""". Then they send them a 1099 for the forgiven balance.

As far as I am concerned AMX is the bottom feeders of the industry. I don't mind if my friends have the cards at all. I just know there are better companies out their that provide a better service for less hassle. As long as I have been in business for myself I have NEVER and will NEVER accept an American Express card for any sale. It is too expensive and it is not worth the hassle of trying to get my money from them.
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