[fsstnotch]

Thanks guys, I had state farm before USAA nad will likely go back to them after I get a good quote. It's tough to get a quote on my rental since it's in a different state.

With USAA, you don't really have an "agent." You have whomever you are lucky enough to get on the phone.

No, there was never a dime paid on the claim, It was opened one day and closed 2 days later. I still have the messages from the agent I was dealing with requesting more info to process the claim!!!