View Single Post
  #10 (permalink)  
Old 09-21-2009, 01:29 PM
tkb289's Avatar
tkb289 tkb289 is offline
Senior Club Cobra Member
Visit my Photo Gallery

 
Join Date: Dec 2007
Cobra Make, Engine: ERA FIA 'Street' Build
Posts: 2,129
Not Ranked     
Default

Quote:
Originally Posted by Got the Bug View Post
I wanted to take a moment to give two thumbs up to the Mustang Ranch and kudos to Steve Wood (PANAVIA) and team for providing excellent warranty service on my Roush motor!!!

I have a Roush 402 SR/TW that exhibited symptoms of a blown head gasket. Steve and David at the Ranch quickly identified the problem as a failed intake manifold gasket on the #5 cylinder. Steve did an excellent job of keeping me apprised of the situation while the repair work was being done and facilitated all of the warranty issues with Roush.

One other important note. My engine warranty had officially expired in July and Roush didn't flinch at covering the costs to do the repair. My car is running like a champ again!

I referred another BACC owner to the Mustang Ranch to have them do some warranty work on a broken rocker arm on a Performance Engineering motor, and the owner was also very satisfied the work that was done and level of service.

I would highly recommend the Mustang Ranch for your Cobra repairs. You can contact Steve directly via email or PM (PANAVIA on CC) or at:

Mustang Ranch
1375 El Camino Real
Santa Clara, CA 95050
408-247-9005


Doug,

Glad to hear that Steve got your motor diagnosed and repaired, and that Roush took care of the warranty. Sounds like great costumer service all the way around!

- Tim
Reply With Quote