Issues with Transport Company

[RestoCreations]

Im curious if anybody else has had issues with UNReliable Carriers recently. I have used them several times in the past and they have been great to deal with. They have provided timely pickup, they have called 24 to 48 hours in advance to pickup the car, etc.

Well, 6 weeks ago i ordered a car to be picked up from New York and delivered to Alabama. The time frame for pick up and delivery of the car was 5 weeks max, but the agent told me it would be more like 3 weeks. Three weeks went by and i didn't hear a thing. I called and they said it would be picked up in two days. Another week past and i called again. They said it was way past due for pick up and they were not sure what had happened. Another week past and i called again. Pickup was due for Wednesday and then it was supposed to be delivered to my location either today or tomorrow. The promised they would give the seller of the vehicle at least 24 hours notice before pickup. That didnt happen. They randomly showed up at the seller's home last Thursday, without any warning, to pick up the car. I havent heard a thing since then, so i just called to find out where the car is. The agent informed me that it is sitting in a warehouse in Michigan for some reason and they arent sure why. He told me to call back Thursday and he would know more. ???? I stopped him at that point and explained my position and that i really needed to know more now about when the car would delivered. Im supposed to get a call back today. Something tells me that will not happen.
I'm not trying to bash the company or turn this into a bash session. Like i said above, i have had great experiences with them in the past. However, i am curious what in the world is going on right now with my situation and if the company is experiencing issues. I understand a little confusion, especially when you are trying to logistically sort out the most cost feasible way to deliver cars to the same region of the U.S. Then again, I paid 1500 for this car to be delivered in a timely manner and the ill communication and mass confusion is starting to make me uncomfortable. This is now 1 week passed the max time for delivery and it doesnt look like it will arrive this week either. So, i guess i am just curious if anybody else has experienced something similar with UNreliable Carriers.