Roush is replacing my motor

[peters44]

Roush is replacing my 402R with a brand new 427R.
3/07 Vintage Motor Sports installed a Roush 402R in my new Backdraft. During the first season I was using a little more oil than I should have been. VMS documented oil consumption and informed Roush of condition. Car was running strong and I was informed I could use the car for the rest of the season and motor would be repaired during the winter. December Jay and Brian from VMS came to my house with an enclosed trailer and picked up my car. Motor was removed and shipped back to Roush to be repaired and my car was put into storage for the winter.
Roush informed me the motor had a stuck ring and all pistons and rings were replaced and all cylinders honed out.
Spring 2008 I received my car back from VMS and found out they put it on the lift and went through the car replacing my rear shocks (one was leaking) and making a number of adjustments at no cost to me.
Shortly after receiving my car back again I was using more oil than I should have and notified VMS. I promptly received a call from Todd Andrews at Roush who asked me to monitor the oil consumption and ensured me this mater would be taken care of. After several weeks condition was the same and informed VMS and Roush.Todd Andrews again stated he can take care of the problem now or at the end of the season if I wanted. Todd offered to send the Roush enclosed car Carrier from Michigan to my house in Massachusetts to pick up the car and bring it back to their custom shop to replace the motor. I appreciated the offer but felt more comfortable sending it to my dealer Vintage Motor Sports. Todd offered me a new 427R to be installed by VMS at no cost to me.
To say the least I couldn't be more impressed in the way Roush has handled this from day one. From the beginning I was dealing with people who truly wanted to make things right and rectify the problem. Throughout all this I used my car never worrying about it not being taken care of. All companies can have a problem with there product it's how they handle it that is most important.

Peter