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  #10 (permalink)  
Old 12-19-2006, 01:58 AM
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Hi Rebel...just saw your post. I was typing War and Peace when it came in.

Yes, I recall that thread well...kept up with it while waiting in the courthouse hallway for my client's case to be called.

First off, and something I should've mentioned in my response to Boxhead as well...we pay a bit more attention to maintaining some peace in Club forums in comparison to general interest forums such as the FE, Small Block and Transmission forums as well as others...including All cobra Talk. Brent intended Club forums to be for exchanging information about gatherings, friendship and general news of a more localized nature.

Secondly, the supplier in question came on rather promptly and did a nice job in presenting his side of the story. Folks like yourself posted every so often to insure everyone paid attention to the full story.

While it could very well have been moved to Consumer Watch, we were mindful of the general technical information being imparted by some knowledgeable folks which certainly fit well within the Transmission forum as the thread progressed. That was simply a judgement call on our part.

Most importantly, while the thread starter was a bit antagonistic, he did not go overboard, and he fully explained in his first post what the issue was in such a way as to allow folks to understand what the concerns were. It allowed the supplier to respond in a point by point manner, and at least some form of resolution was evidently reached. The supplier did a damn good job in responding...more importantly, he was given the opportunity to do so because of the manner in which the thread starter laid out the problem. He may not have been popular...but he did lay it out in a reasonable manner.

Sometimes, threads have multiple personalities, and we simply have to balance them all. Certainly not an exact science, and reasonable persons may certainly disagree. In that particular instance, the technical information which came out about that particular transmission was valuble and is much easier to find in a forum entitled Transmission Forum.

Thanks for the question and I hope I answered it. We'd rather answer concerns than have folks wondering and waiting to stick a knife up our ass and then wonder why.

Have a good one.
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Last edited by Jamo; 12-19-2006 at 02:07 AM..
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