Know anyone at Fedex?

[SCOBRAC]

Ok, I have to ask. Anyone know someone locally at Fedex? Specifically Fedex Ground terminal on Berry Ave. In Sacramento??

I had a pair of heads shipped from Medford, OR to Vacaville. 4 1/2 hours by truck. They both got scanned in at Sacramento but only one made it to Vacaville.

The Fedex Customer service people were pretty helpless first telling me they couldn't deliver it because the package was damaged and they needed to return it to the sender. (375 miles verses the 35 miles to my house) Then telling me I could come get it in Sacramento. When I called to schedule a time to come get it they told me it had been shipped back.

I called them today to verify the sender had indeed received it back and was told it was not sent back, it had been destroyed... A 427 cylinder head was destroyed??? I explained that the head had thrived in a 450 degree environment that would kill all known life on this planet, at 180 psi for over 40 years... How was it destroyed???

Finally, after promising a lawsuit if I was not shown the carcass I was told they lost it. They have the package, but the contents was missing.

I assured them it would be quite easy to see being cast iron, 8" by 10" by 24" and weighing 47 pounds. The lady who had suddenly become very nice, initiated a search procedure and I was given a case number. I can't help but wonder why this couldn't have been done Friday wahen it went missing.

It isn't that something was damaged or even lost that irritates me, it's that 3 other representatives either lied to me or were lied to and repeated the lie to me.

So... If you are a Fedex employee or know one, can you please help me find Spot, my lost cylinder head. He's about 40, grey with a rusty complextion, and wirey spring like hair. He's wearing a tag that says C0AE-6090-H (390 HP with 427 medium rise valves)

Tracking # 045807429088304
Lost Case ID# 0119412112

Michael Strunk
707.235.6639