Need help with a photo.

[KarlCSX2498]

Hello, Looks like ron61 was on the correct trail. I inserted a brand new CD and it is still not reading anything on the disc.

How to fix this? What are my options?

thanks for the help.

[turnpike boy]

Originally Posted by KarlCSX2498

Hello, Looks like ron61 was on the correct trail. I inserted a brand new CD and it is still not reading anything on the disc.

How to fix this? What are my options?

thanks for the help.

Sadly, there is no hope. Be merciful and put a few softpoint .357's thru the computer and put it out of its' misery .

[Ron61]

You have a couple of options. First try going to My Computer, Right Click and chose Properties. Then click on the Hardware Tab. Once that page is on top, click on Device Manager. That will show all the drives and stuff in your computer. First look for the small yellow triangle next to your CD drive. If there is none click the + sign and open the drive and it should list what kind you have and if you have both a CD and DVD drive they will be listed on two lines that tell you the make and such. Right click on the failing one and delete the drivers. Then shut the computer off and let it reinstall them as it boots up. If that still doesn't work, you will need a new CD drive. They aren't expensive and really aren't hard to install depending on how jammed together your drives are in the case.

Hope this helps.

Ron

[KarlCSX2498]

OK, I did all that and a box pops up and states "the driver can not be installed, consult the maker of the CD drive"

what do do now? buy a new CD drive?
If I buy a new CD drive will the computer automatically install the driver when I start up?

thanks, karl