My Optima Battery Failures

[OptimaJim]

Hello, I noticed our batteries being discussed in a few different threads and even though vector was kind enough to re-post my comments from Speedtalk, I’ll probably end up repeating a few things, but I wanted to make sure I was also personally covering my bases.

First of all, Xavier, I’m sorry to hear about the problems you’ve been having. What kind of battery tender or maintainer are you using and what setting are you using? Although it probably isn’t an issue, can you tell me what your “key-off” load is? Our batteries do tend to stand out more, due to their colored tops, but five returns in one day seems excessive. If you could PM me with the contact information for the retailer, I’d like to pass that along to some of our folks. As I mentioned before, many of the “bad” batteries returned to us now are just deeply-discharged. Retailers are supposed to “charge and check” all batteries returned under warranty and the vast majority do that, although that doesn’t always happen.

If anyone has any questions about our batteries, I’ll do my best to answer them.

Jim Mcllvaine
eCare Manager, OPTIMA Batteries, Inc.
www.facebook.com/optimabatteries