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  #1 (permalink)  
Old 08-28-2009, 02:59 PM
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Originally Posted by ROMM View Post
I bought the car used from a small semi-exotic car dealership in Pheonix. The dealer had a brand new windshield installed at an SPF dealer there (Anthem) right before I had the car shipped here in Louisiana (I still have the receipt). I did call that dealer and questioned them on the glass, since the windshield rattled badly. Nobody could explain why the glass had "Shelby" on the windshield (believe I have pictures of this), since talking to different SPF experts and dealers said that this was the incorrect glass. Anyways, I left my phone number and email with several different dealers (even the Barry guy), so they could let me know when they found out which windshield my car needed, and when I could get it installed. Never heard from them again, and here it has been over 2 years since I had the Lexan installed. Also, as I said in my earlier post, the guy who installed the Lexan said it looked like the windshield was slightly bent, but the Lexan works good in this scenario since it can flex much more than glass. It seems if I ever want to replace the glass, my best bet is buy the windshield frame with the glass already installed.

Heck, I was considering a Brock Coupe to add to the garage, but not after the way SPF handled this windshield situation.

I am considering adding an M400 Noble to the garage, but still I am a bit leary now having to deal with these type of small, niche type auto companies. The cars are built in the same place, and there is a good chance the dealer network is just like that of SPF. This windshield situation has left a really bad taste in my mouth.
Sounds like an issue with who you have chosen to contact. I would give Dennis Olthoff at Olthoff Racing a call. He can sort it out for you and his team provides outstanding customer service. Dennis is technical support for Superformance and you would be hard pressed to find someone who knows more about these cars.

I know there are many other quality dealers out there but I my personal experiences with this dealer have been outstanding.

Technical Support / Sales
Olthoff Racing
Contact: Dennis Olthoff
9850 Mooresville Road
Mount Ulla, NC 28125
PH: (704) 647-0284
Fax: (704) 647-9925
www.olthoffracing.com
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  #2 (permalink)  
Old 08-28-2009, 04:19 PM
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Sounds like your "small semi-exotic car dealership in Pheonix" or the dealer they used did a dodgy fit to me... If you have evidence (receipt) that it was an SPF dealer that fitted an incorrect SPF part, I'd go back to them and hold them accountable...I'm sure that SPF themselves would like to know that they have my have a dealer that's not representing the company appropriately.

I agree, it looks to me that your best bet is buy a windshield frame and glass from a SPF dealer and have them install the lot...

I think to judge and then post on a forum your criticism for the entire SPF company is a bit over the top Romm. Just go to a well know SPF dealer and get them to fix your problem.
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Old 08-28-2009, 04:35 PM
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Default Broken glass

All these broken windshields. I have my body off for paint and I was extra careful not to break my windshield when removing/storing it. I put it in my bedroom wrapped up against the wall in the corner. My wife still managed to crack it with the vacum cleaner! She panicked and called Unique, Mrs Weaver assured her of two things:
1. I wouldn't kill her for this accident.
2. They could sell me a replacement glass.

Since she bought me the lift for may birthday I didn't get too upset.
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Old 08-28-2009, 05:42 PM
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Replacement early model SPF windscreens have the Shelby name on them. They are a direct replacement for the CSX. Late models do not have the word Shelby on them. They are not interchangable.
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Last edited by thudmaster; 08-29-2009 at 01:22 AM..
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  #5 (permalink)  
Old 08-29-2009, 06:11 AM
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Quote:
Originally Posted by Heidelberg View Post
Sounds like your "small semi-exotic car dealership in Pheonix" or the dealer they used did a dodgy fit to me... If you have evidence (receipt) that it was an SPF dealer that fitted an incorrect SPF part, I'd go back to them and hold them accountable...I'm sure that SPF themselves would like to know that they have my have a dealer that's not representing the company appropriately.

I agree, it looks to me that your best bet is buy a windshield frame and glass from a SPF dealer and have them install the lot...

I think to judge and then post on a forum your criticism for the entire SPF company is a bit over the top Romm. Just go to a well know SPF dealer and get them to fix your problem.

I dealt with Anthem Motors in Pheonix, Az. and Vintage Motors in Humble, Tx. At the time I am sure both were well know. I also talked with a guy name Barry who at the time was the parts guru for SPF if I remember correctly. From what I understand, the glass comes all the way from South Africa and there was a shortage of it at the time I guess. The guys at Vintage Motors were great to deal with and they do great work. I can't blame them if it takes so long for them to get windshields, or if SPF sends them the wrong type. That is the company's fault. I don't see why it is over the top to judge and criticize them for this on a forum. On a positive note, this is the ONLY issue I have had with the car, which is now nearly 5 years old and has almost 11,000 miles on it. Well, that and the emergency brake is basically useless! Is there a fix for that yet? Need to do a search here...
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Old 08-29-2009, 08:21 AM
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The fix for the emergency brake is a twelve foot rope with a cinder block. Throw it out when needed and reel it back in before leaving. Don't waste your time or money on any replacement parts.
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Old 08-30-2009, 09:38 AM
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Quote:
Originally Posted by thudmaster View Post
The fix for the emergency brake is a twelve foot rope with a cinder block. Throw it out when needed and reel it back in before leaving. Don't waste your time or money on any replacement parts.
haha, is that cinder block a special SPF part???
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Old 08-28-2009, 06:20 PM
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Quote:
Originally Posted by Hydramada View Post
Sounds like an issue with who you have chosen to contact. I would give Dennis Olthoff at Olthoff Racing a call. He can sort it out for you and his team provides outstanding customer service. Dennis is technical support for Superformance and you would be hard pressed to find someone who knows more about these cars.

I know there are many other quality dealers out there but I my personal experiences with this dealer have been outstanding.

Technical Support / Sales
Olthoff Racing
Contact: Dennis Olthoff
9850 Mooresville Road
Mount Ulla, NC 28125
PH: (704) 647-0284
Fax: (704) 647-9925
www.olthoffracing.com
If you ever run in to a problem that isn't being resolved, you can always call Lance directly at Hillbank. I'm sure he'll put the appropriate resources on it or point you in the right direction to get the problem resolved.
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