Fender Bender

[65arboc]

FYI
I ordered some side emblems from Finishline a couple months ago. They charged my CC and I waited almost a month but they never came so I started calling and leaving messages. The last message I left was not very nice. The next time I called he answered the phone and we had a decent conversation. He appologised and explained he was a one man operation and between tryiing to home school his kids because of the pandemic and the fact that he was behind so many orders he just couldn't keep up. He had the emblems in stock and sent them out the same day. You have to rember that small suppliers like this get all their products from other major manufacturers mostly from overseas. You know how that goes, look at the problem in the Suez Canal right now. Keep trying to call him and leave nice messages at first then let him know you need your part really bad and it's holding you up from driving your car. Try different times of the day, early morning, noon, late evening. Eventually he will answer.

Jim

[MGM]

Hey Jim,
Glad to hear you got your parts.
I did the same, for months. All messages were very polite. Calls, emails, Facebook messages. I think you lucked out. He’s ignoring everyone else. How hard is it to put a message on the website saying backlogged-expect a 4+ month delay? (ya-thats how long I’ve been waiting, with no reply) I’ve owned small businesses before. This is not how you run a business. Busy or not. It’s beyond unprofessional.
I don’t like to talk ill of other people, and I always give the benefit of the doubt... but this guy needs to get his act together or stop taking peoples money.