Quote:
Originally Posted by MRGEORGE077
I have submitted my invoices dealing with these issues to the dealer and expect him to reimburse me for the current expenses as well as any additional expenses, i.e. transmission failue, in the future. As of this date he has not responded.
If by the end of the week if I have not received his response I will submit a request to Shelby American and ask that they either reimburse me or let me transport the automobile to another Shelby American authorized dealer who would address these problems in his shop. As a last alternative give me my money back.
If unsuccessful the last step would be to lawyer up in a very public way. At the end of the day I believe any mechanical issue can be rectified given enough money and time.
The only suggestion that I could give someone who is going to contract with a company to build them a Cobra would be to contractually hold back 10% that would be used to sort out these sorts of issues for the first 1,000 mile or so. I knew to do this but given the reputation of the company I let it slip, so shame on me.
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Agreed ....it is time for the consumers of this hobby to demand the quality and expertise they pay for.
I would also recomend consumers take the time to ask the qualifications of the shop, whom is performing the installs and what acreditations if any do they have (ASE etc.)