Not Ranked
To my knowledge, they have never been shut down by the state for covid during the time my car has been there. Other than restaurants and gyms the covid police have not shut down any other businesses across the board. Every shop may have someone out with covid, but they should be able to schedule around that if they try. Nothing explains why you would promise a customer 2-4 months for completion, and then not even start working on it for 4 months without contacting the customer to explain the reasons and give them the opportunity to choose a different shop. It sucks to lose business, but when I had my business, I never told someone I could meet a schedule and then not performed without giving them a different option. Lots of things can happen but it's unconscionable to not keep your customer informed. At this point I don't care what has happened to cause the delay. I just want to be able to complete my car while I'm still physically able to drive it!
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