[Rebel1]

Originally Posted by Doubledip

With your response i dont know where to start....The beginning works well.

"It takes a $hitload of money to build a cobra. So much so that I very much doubt that any builder will ever take his LS? to a back yard tuner. Our cars are not off the showroom holdens or HSV's that are familiar to tuners. "

this bit here about your cobras are not off the showroom floor etc.. making it sound like some sort of super duper special car ... Ohhh please, this comment is not worth the effort of reply.

do you forget we are talking about a tune in a HOLDEN LS1 ENGINE ?????... the engine couldnt care what car it is in..

Ok, then why was the tune not correct?. Why was it too rich?. If as you say the engine couldn't care what car it is in, together with Dan's claimed expertise, then he should have got it right, first time...it's that simple. That's why we pay a premium to suppliers who are supposed to know what they are doing.


"Further more, who is to say the mail order tune is correct given the variety of CAI's/fuel pressure/headers or whatever other variables are used in the build. It may be close, but not perfect"

in response to the above you must have had your eye's closed when you read mine - "If you planned on having it tuned further on down the track you really should have done more research and checked with possible tuners you were likely to be able to get the car to and ask them to put in a running tune with them having the knowledge of you taking the car to them for the final dyno tune - you would have been far happier."

Read Box's comments. Also refer to my comments about ownership and the ability to be able to change a tune at will.

keep in mind the last paragraph????? --- Keep in mind that nothing, absolutely nothing, happens in any business until some-one buys something. You can have the best tunes in the world but if you are difficult to deal with, you will eventually run out of clients

i didnt see anywhere in Dan's responses him being difficult... Boxhead had a problem... rang Dan... Dan said send ECU to me and i will put back to standard so you can tune it with VCM. no difficulties.. no extra charge for that. I understand that right there and then it could not happen but he was still willing to do. It was even stated on the other forum that if the tuner had EFI Live that dan could have helped over the phone and got them going.
Yes, but did Dan offer to refund the $800.00 or whatever the original so called custom tune cost?. If not why not?. The mail order tune as supplied was not correct nor correctable.

As for Boxhead not getting what he wanted i think he did .. He ordered a mail order tune and recieved a mail order tune. As for the not knowing or requesting it to be locked and him wanting to be able to tune it... know one knows what was said at the time of call/transaction except boxhead and dan. Just as much as Boxhead said he told Dan it was going to be tuned Dan could feel the same way about saying He told Boxhead no one else can tune it unless i put the standard tune back in. - its just one of those things...

Exactly, neither you nor myself know what was said which is why (if you care to read my post carefully) I didn't refer to any conversation. I simply referred to the fact that if a consumer purchases a product, then it is the property of that consumer and that consumer has the right to make whatever modifications he wishes to his property. If the ECU was locked then the consumer does not have free and full access to his property.

With all of this forum *****ing which a fair few of you like to do and get up on you high horse and let rip .. all i am trying to say is you should never bad mouth a business on a public place like this.. there is no need unless someone has blindly ripped you off. (ie you payed dan money for him to send you a ecu/tune and you never physically recieved anything) . If you feel the need to warn others then do so just dont name names it is not needed. This sort of carry on hurts businesses and if the business suffers cause of a few words said by the keyboard warriors who may not at the time have understood or heard or even cared what the tuner was saying to them over the phone then that is unfair on them.

Look at what you have said....the fact something was received but that something was not correct and nor was it accessible to make it correct, means that to the client that something may as well not turned up in the first place which is exactly what has happened here. The engine which doesn't care what car it is in is currently running on a loaned PCM and is now tuned to a level which exceeds that which was supplied in the first place. Furthermore, the loaned PCM can be retuned by its owner at will.

and boxhead says i have dragged it up again after the LS1 forum ???? your the one who started this thread.. so i didnt drag anything up again.

As for you being banned from the LS1 forum.. maybe yes for continually questioning the forum sponsor about something , but may have been best dealt over the phone to him again once you had got home from the nationals.. I for one wouldnt have banned you... you were slowly digging yourself a hole over there with the carry on so it was fun to read.

How many times must a client converse with a supplier to get satisfaction?. I'm led to believe a conversation did take place but not to the satisfaction of the client. See all of my previous comments. Full ownership of the product did not transfer to the client and that client COULD NOT correct the situation without both delay and further assistance of the supplier.

And as Plums has just replied he understands where some one with a business is coming from and understands that certain tuning tweaks etc.. of the LSX ECU's is more than just the normal wolf and haltech tune.

I don't know Plums but have found his contributions to this forum to be valuable. He himself has admitted that he gives his clients the option and that is the way it should be. He clearly has a much better trading ethic than the other supplier.

once again flame away.. but take a deep breath first and think about what is the issue here... not ganging up and taking sides... and then just having a dig back at me..

I'm not flaming anyone and nor do I need take a deep breath first. I merely offered my interpretation as a CONSUMER after I saw comments by other SUPPLIERS .... mainly youself.

I have purchased a tune for my L76 and paid less than half the reported $800.00 cost of the tune in question.

What it boils down to is this .... The supplier has provided a product which was not correct and unable to be made correct. On top of this the client has paid a PREMIUM for this so called service.

For what it is worth, I can advise the supplier has already lost at least two tunes from Queensland and I'm not one of them as I have no need for his service.....frankly having read what I have I wouldn't deal with him anyways. So that makes a total of three "lost" potential clients. Given the passage of time that two from SeQld could easilly be five.

There is a cost to business called opportunity cost just as there is opportunity income. This supplier has turned an opportunity income to a direct loss.

Sad ... very sad