[bdeutsch]

On March 4, I placed an order for one of FFR's Nose Art kits (actually got the idea from somebody on the Board who was going to order as well).

The day after my order, I received a confirmation that it had been received. My order was processed, credit card billed, and then expected to hear something back about the item being shipped (2 -4 week window as advertised of their web site). I received a confirmation but nothing about when the item was going to be shipped. I then sent them an e-mail telling them that I thought it was odd to bill my card before the item was shipped (as this is not legal practice within the U.S.), but let it slide.

On March 19 I followed up and received a reply from their Webmaster telling me that it had sold out and that they were making replacements (few weeks). I followed up again on April 2 and received an answer that a problem with the mold had been resolved and that my order would ship in about one-week and to expect a tracking number soon. On April 15 I followed up again and was told that my order would ship by last Friday (April 17th) and that I would get an e-mail confirmation later that evening.

Well guess what, no confirmation received. Followed-up again this morning and so far no response.

I am getting a bit concerned that friends @ FFR may not be telling the truth. Is anybody else having any similar problems at the moment? I want to give them the benefit of doubt, but my little voice is starting to tell me that something is not quite right.

Thanks,

Bob