Problem Roush 427IR on the way to Roush

[Cashburn]

Originally Posted by Larry Spillman

If you dont get satisfaction from them you have the right to sue them in small claims court in there state if damages exceed court limit you can sue them again for balance due over court limit.Any new deliverd product has an implied warrenty time period if you dont know what that is you can contact states attorny generals office in there state and your state for guidence to clear this up at no cost to you.Your purchase shouldnt cost you grief or money beyond the purchase price already paid by you. Good luck

You gotta read the posts before offering that advice... it sounds from all angles that the installer is likely to blame for a poor job during the critical install phase

[twobjshelbys]

Originally Posted by Cashburn

You gotta read the posts before offering that advice... it sounds from all angles that the installer is likely to blame for a poor job during the critical install phase

Correct. The only hope I have is to get them to accept that the Throttle Position Sensor cable (if they supply it) was incorrect and that all of the other stuff was caused by that (it was). Todd said they do not supply the cable. I'd like to hear from other IR customers if their kit included it.

[csx4910]

Have you ever been able to get ahold of Todd or is he really gone from Roush? When I tried last week I couldn't get through on his phone
Ron

[twobjshelbys]

Originally Posted by csx4910

Have you ever been able to get ahold of Todd or is he really gone from Roush? When I tried last week I couldn't get through on his phone
Ron

I did get with Todd. His email and phone were in the process of being converted to Roush. He is still the "go to guy". After the last call (and perhaps assisted by Steve's nudging) I got a call from one of their other guys and the car is scheduled to go. I need to get a write up of the stuff I've done off to him before the car gets there. That should be easy since it'll probably be next week before they pick it up.

I'm hoping it is something simple. No matter what I'm going to have them level the engine on the mounts and reroute the wiring harnesses and dress them properly.