Performance Engineering

[Dimis]

I don't fully agree David,
Anyone that has fixed anything should fix it to last more than "one mile".

I don't have vested interest either way, but questionable workmanship is inexplicaple!

That's what the evidence thus far is pointing towards.
That said i'm not say PE are liable, but unfortunately, I'd hesitate to handover my money to a business that operated like this.

I'll wait for Eric's final word before Ill make my mind up!

Ps: there's nothing wrong with remaining silent if you paid good money for that job! What do you have to sing about?
Now if I got a good deal... Then I'd sing, and most of do!

[DAVID GAGNARD]

Originally Posted by Dimis

I don't fully agree David,
Anyone that has fixed anything should fix it to last more than "one mile".

I don't have vested interest either way, but questionable workmanship is inexplicaple!

That's what the evidence thus far is pointing towards.
That said i'm not say PE are liable, but unfortunately, I'd hesitate to handover my money to a business that operated like this.

I'll wait for Eric's final word before Ill make my mind up!

Ps: there's nothing wrong with remaining silent if you paid good money for that job! What do you have to sing about?
Now if I got a good deal... Then I'd sing, and most of do!

You misunderstood my above post.....When PE offered to fix the motor the first time, I don't think after it is/was out of warranty they were obligated to do so, but they offered and did it..it was an oil pump pickup failure that caused the damage,I don't see after 3 years and 7000 miles how anyone could blame that on PE..it seems to me they were trying to maintain good customer relations and trying to take care of one of their customers.+1 for PE.....When the repair failed in one mile, then it is on PE and that's where the problems started.......
I don't know either party nor have any vested interest in either side, I'm just stating how a non-biased third party as myself sees things unfolding.....and so far, I'm with you on this part:

I'd hesitate to handover my money to a business that operated like this.

Last year,when my F-250 was about six months out of warranty, I had a small problem, went back to the dealer (have had good service from them), they checked it out and found the problem, they also told me it was out of warranty and they would be glad to fix it, but couldn't do so under warranty, I never asked that they do it under warranty, but hoped as a good/repeat customer, they might.when they didn't, I didn't hesitate to tell them to fix it and paid the bill without any reservations....I knew it was out warranty and never really expected it to be repaired under a warranty....

David

[CBattaglia]

Still nothing from Eric.

[Frank Messina]

Has anybody noted that this is the second instance in recent memory where an otherwise well regarded vendor has reneged on a promise to compensate a customer for his finanial losses caused by them? A remarkable similarity exists in that in this case as well as the other, the vendor takes a "go to hell" stance after promising to share costs leaving the customer swinging in the breeze. In my view, you can claim to have built hundreds of the best whatevers on planet earth, but if your word is no good then you and your stuff are to be avoided.
Frank