"Sorting out" Issues...

[itstock]

However frustrating my car has been with 500 miles (it's actually 457 over a 5 month period), my issues don't seem ANYWHERE as bad as the above items. I will reiterate again later, but VMS has either taken care of the issues, or is actively working to take care of the issues. It's not for lack of trying. IMO, the PA to CT distance is at fault for these items not being taken care of. Had I been able to, or if I did deliver it myself, I firmly believe that VMS would have taken care of the issues without hesitation. In the mean time, I am just hoping (and crossing my fingers) that they are in the area soon so that they can personally address everything.

There are three issues that I'm currently having (only two of which are bothersome). Some of you will probably even laugh at my measly little problems.

The first is that the brake cylinder to reservoir is leaking, enough to drip out of the side vent of the car and all over the side of the car. It's not enough to significantly decrease the brake fluid level though. But I'm not fond of the idea of continuing to drive a car that has known leaks, nor am I comfortable knowing that there is a problem with the brake system. It's a BDR warranty issue, faulty part, whatever you call it.

The second issue is easily avoidable, but still not right. The gas leaks through the sending unit if "overfilled". It has only happened once, when I obviously wasn't careful enough to stop putting fuel in the tank when I watched it starting to slow on the fill. I came home directly after fill up, and checked a bit later to find a puddle of fuel in the garage. Although worrisome, it's probably the least of my worries as it's so easy to avoid. I believe this to be a BDR warranty issue.

The other issue, which is more of a serious disappointment, is that the car can't go WOT. Or even half throttle. Or anywhere close really after very short periods. The pedal assembly throttle stop literally bends with pinky pressure. When I say the car can't go WOT, I really mean that the car can barely go off idle. Fine, some people drive these cars where that is all they want to do. That's not the car that I bought though, and I'd like to have the option to actually be able to pass people. It's quite clearly a BDR manufacturing issue (and NOT a VMS "tuning" issue as I had originally thought and wrongly placed blame).

My other issues have been taken care of, including a paid warranty claim through VMS where I had a local shop do work. There was no problem with the claim, and VMS did everything they could (including over the net diagnosis), as fast as they possibly could (the shop, where I have taken my daily drivers for years, is a different story).

Now that the three new issues are BDR issues, I suppose that I will either wait it out until VMS is in the area and can take the car back (they have communicated quite clearly with the throttle issue, and we ARE working on a solution, though I don't believe I will be able to fix this one), or find a local place that I can trust to work on these cars.

Either way, my car has sat for the past 2 weeks, and it will continue to sit because of these minor, yet very annoying issues.

I will say that Jay at VMS has responded promptly, at all hours, for any and all of my issues. Hopefully once these items are addressed, I'll be able to drive/enjoy the car without any other significant items popping up. But it is quite bothersome that I genuinely want to rack up miles on the car, yet I can't. So this thread was made out of frustration and to find out what other issues I can "look forward to". With as few posts that were made stating their issues in comparison to views/members/owners here, I don't think that I'm asking too much.

Lastly, I understand that these cars are what they are. If I were racing the car I'd completely understand extensive maintenance. It's also a harsher than average ride, so more nuts/bolts are vibrated and jolted loose. They are powerful cars that break parts, and find weak links. I accept that. I just wish that my problems were a result of those conditions.

Steve

[Mark IV]

I am confident that Jay will handle or arrange to handle the warranty issues. BDR and SPF are good about handling issues related to the chassis.

We (SPF) actually don't have many chassis warranty issues and have cars that that are on the road that have never had a claim filed, and most are small items, but no less important than a major problem in the eyes of the owner.

If you have a problem let your dealer know and give them the chance to repair/resolve the issue in a reasonable time frame. Now, if you don't get resolution or a positive outcome, that is the time to contact the distributor and relate the story.

As many of our customers are not local we often must work with a third party repair facility as it is more expediant/cost effective to shipping a car multiple hundreds of miles. This is where a referral of a good shop is very valuable.

[Mark IV]

Could it be that certain dealers are now creating new business entities to attempt to put some additional diatance between the "seller" and the "installer"?

Gee, if what they do now is "legal" why would you go to the trouble and expense of another corporation?

A little Googling of the corporate filings will reveal the story.

Again, do your due diligence if buying a "turn-key" from anyone. The law says "built for resale" so even Joe Bubba the builder is a "manufacturer" if he built it not for himself or not as a contracted labor supplier but if he supplied the kit and powertrain for sale to an end user.

[RodKnock]

Originally Posted by Mark IV

Could it be that certain dealers are now creating new business entities to attempt to put some additional diatance between the "seller" and the "installer"?

Gee, if what they do now is "legal" why would you go to the trouble and expense of another corporation?

A little Googling of the corporate filings will reveal the story.

Again, do your due diligence if buying a "turn-key" from anyone. The law says "built for resale" so even Joe Bubba the builder is a "manufacturer" if he built it not for himself or not as a contracted labor supplier but if he supplied the kit and powertrain for sale to an end user.

Some actually have legitimate business reasons and for you to cast a wide net and insinuate that they're all crooks is just wrong. There are business partnership and insurance reasons just to name a couple. Try and see the good in people because the unkind will not be "rewarded."

[Mark IV]

Originally Posted by RodKnock

Some actually have legitimate business reasons and for you to cast a wide net and insinuate that they're all crooks is just wrong. There are business partnership and insurance reasons just to name a couple. Try and see the good in people because the unkind will not be "rewarded."

There is NO intention to brand anyone as "crooks" and my post was not aimed at ANY dealer. It WAS aimed at buyers so that they will go in with eyes open and be comfortable with the relationship with their dealer of choice. In the end, it up to the buyer to decide if the business model of the dealer they choose is a "fit" for them and their purchase. My point was that some people are changing corporate entity forms to possibly avoid the issues I raised previously, not to label anyone a crook.

Some buyers will see my "manufacturer" point and some won't. Their money and their choice. The issue is to be aware of the options and issues and make an informed choice whatever that choice my be.

Again, sorry if anyone read more into the post than was intended. I am not aware of any dealer posting here that is a bad actor......all I am aware of are giving good customer service to my knowledge.