Quote:
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Originally Posted by stephen_becker;1****15
Let me see if I can add to the story here - First off MrGeorge077 in Texas is my customer (CSX 8050) he is a stand-up guy who has gone thru allot with his CSX car - He has the patience’s & understanding of a true enthusiast - This car (CSX 8050) was the first CSX 8000 built by Hi-Tech and had a ton of issues, most of what we worked on and worked out here at the dealership prior to his delivery. These issues should have been worked out by hi-Tech & SAI but………………. / I have asked George for & received the additional expense invoices that he incurred after delivery of the car and I have sent those to SAI for reimbursement - To date I have heard nothing back from SAI management and I continue to press SAI for financial assistance in making Mr. George happy & whole – Its called doing the right thing - part of my lawsuit against SAI has to do with the lack of support SAI gives me as a factory-authorized Shelby American Inc dealer so I know that this issue will be (eventually) addressed in the jury trial that starts on September 11, 2013 @ 8:30am in downtown Los Angeles.
As someone that has been involved in the Shelby hobby & industry since 1977 I can assure all parties interested that if SAI does not/will not reimburse Mr. George for his out-of-pocket expenses to correct build & warranty issues with his car, that I will.
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The following is a copy of an email and my response back to Stephen Becker this morning. Hoping this bring some clarity and transparency to this issue, once and for all. In closing I would like to thank the members of this forum for the advice, opinions and encouragement that you have given to me over the last several months, it's very much appreciated. This will be the last that you will hear of me speaking on the subject. Best regards George
RE: CSX 8050
11:31 AM
Reply ▼
GEORGE HARGRAVE
To stephenbecker
Stephen, you got to be kidding me, I have no idea what you are talking about, you know as well as I do that Shelby American has no financial responsibility to me in our transaction. You are the one that sold me the automobile, cash my checks, took delivery of the roller, install the engine and drivetrain and then shipped it to me in a deplorable condition. Why you did that I have no idea, maybe you were just in a rush to get the car out. To remind you when I received the car , here were the initial issues:
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"1. Speedometer was registering 20 miles off because of wrong gear in transmission.
2. Tachometer wasn’t working because dip switches had not been properly set.
3. Carburetors were blowing raw fuel on to the engine, floats were set to high.
4. Brakes were only working at around 50% had to flush and adjust.
5. Left wheel bearing had to be adjusted.
6. Radiator expansion tank was leaking
antifreeze into the engine compartment, had to be replaced.
7. All four wheels were out of alignment and had to be realigned.
After 200 miles, I experience the following additional issues.
1.T-bar reverse lockout on the shifter broke.
2.Remote starter solenoid failed and had to be replaced.
3.Exhaust system improperly installed and was generating excess heat in the cockpit area; mufflers after 100 miles were beginning to burn the drivers and passenger side floor pans out. Exhaust system re-engineered and interior as well as exterior heat reflected material installed.
After 300 miles, the following additional issues came up.
1. Transmission will not shift into third or fourth gear; this issue will have to be addressed when we receive the car back from the upholstery shop.
2. Parking Brake does not fully disengage rear wheels this issue will have to be addressed when receive the car back from the upholstery shop"
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In addition ,as indicated above, after we received the car back from the upholstery shop it was found that the transmission would not shift after the car had gotten hot, however after it cooled down it would work just fine until it got hot again. After chasing that rabbit and others into various rabbit holes for months we finally gave up and installed a TKO 600 transmission and a Mcleod Street Pro Clutch, ever since the car has performed as it should. So basically after taking delivery, from you, in May 2012 we have replaced everything you installed with the exception of the engine. Thanks!
None of those issues involved Shelby American whatsoever, in fact they have been very helpful to me in finding parts , giving advice and their opinion. I would give a special shout out to Tony in Las Vegas who has been most helpful.
So I am at a complete loss to your question in this morning's email to me. Shelby American has no financial obligation to me nor should they. I do not understand how you can go on to this form and make these claims, which will certainly prove not to be in your best interest.
The true facts of the matter is that in October 2012, see your email below, you gave me assurance that you would reimburse me for certain expenses as you also know those expenses have not been reimbursed, however I patiently wait. I'm sure you're going to make it right one day. Thanks, George
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Emails receicved
Stephenbecker
To
georgehargrave@msn.com
From:
stephen becker (stephenbecker@bellsouth.net)
Sent:
Sun 1/06/13 8:37 AM
Will you please share with me what, if anything, SAI has told/sent you in reference to reimbursement for the items on your car?To date I have heard nothing back from them & I know you submitted info on your own and I was following – up with you
Thank You
SGB
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From:
stephenbecker@bellsouth.net
To:
georgehargrave@msn.com
CC:
margerychilds@msn.com
Subject: RE: CSX 8050
Date: Tue,
16 Oct 2012 15:54:02 -0400
Margery
Pls cut a check to reimburse George for these one-time expenses on his CSX 8050 car
Thanks
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From: GEORGE HARGRAVE [mailto:georgehargrave@msn.com]
Sent: Tuesday, October 16, 2012 3:43 PM
To: stephenbecker
Subject: CSX 8050
Hi Stephen,
I appreciate your willingness to take care of these expenses on the Cobra. The following are the total expenses associated with repairs of the vehicle. I’ve attached invoices which better explain the following.
Ceramic plate coat headers and exhaust system, reinstall headers and exhaust, expenses associated with that. $2368.00 see page 1 of the attached
Expense to remove headers and exhaust system $650 see page 2 of the attached
Original expenses incurred in June associated with defects and operating issues concerning the Cobra, these are the expenses we talked about originally. $1121 See page 3 attached
In summary
$2368
$ 650
$1121
Total $4139
I have a meeting I’m going to this afternoon but I will call you in the morning. Thanks, again best regards George
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